Pg888 takes our responsibility to protect every member's personal information seriously. This policy transparently explains how we collect, use, store, and safeguard your data in line with industry best practices.
Your personal data is protected to the highest industry security standards. pg888 does not sell or share your information with third parties without your consent.
Six core pillars that shape pg888's approach to handling member personal data with full integrity and transparency.
All data transmitted between your device and pg888's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading financial institutions.
Pg888 has never and will never sell, rent, or share your personal information with third-party advertisers or any other commercial entity.
Every member has the full right to access, correct, download, or request deletion of their personal data at any time through the account centre.
Pg888 member data is stored in data centres protected by multi-layered physical and digital security. Only authorised personnel may access sensitive information.
The pg888 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international standards for personal data management and protection.
In the event of any security incident involving your data, pg888 is committed to notifying affected members within 72 hours, in line with industry best practices.
Important Note: By using the pg888 platform, you agree to the terms of this Privacy Policy. Please read this document in full to understand your rights and how we handle your personal information.
Pg888 takes member privacy very seriously. As an online entertainment platform operating in Malaysia, we understand that your trust is the most valuable asset we hold. This Privacy Policy is prepared to clearly and transparently explain how we handle your personal information from the moment you register until you stop using our services.
This document applies to all your interactions with pg888, whether through the pg888.ml website, our mobile app, or customer support channels. We encourage you to read this policy carefully and to contact us if any section is unclear or requires further clarification.
Pg888 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how companies collect, process, and store personal data of individuals in Malaysia. Our compliance with this act is not merely a legal obligation — it reflects our sincere commitment to the privacy of every member.
Pg888 collects two main categories of information: information you provide directly during registration or platform use, and information collected automatically through industry-standard tracking technologies.
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Registration form, KYC verification |
| Contact Information | Phone number, email address, residential address | Registration form, profile updates |
| Financial Information | Bank account number, bank name, transaction history | Deposit and withdrawal process |
| Usage Data | Game history, active session times, game preferences | Platform automated tracking system |
| Technical Data | IP address, device type, browser, general location | Server logs, cookies, analytics |
| Communications | Live chat recordings, support tickets, emails | Customer support interactions |
We only collect information that is strictly necessary for the stated purposes. pg888 practises the principle of data minimisation — we do not collect information beyond what is required to operate the platform.
For identity verification (KYC) purposes, you may be asked to upload copies of documents such as your MyKad, passport, or bank statement. These documents are stored in encrypted systems and are only accessible by authorised compliance staff.
Every piece of information we collect is used for a clear and lawful purpose. pg888 does not use your data for unrelated purposes without obtaining your consent first.
You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing marketing consent will not affect data processing required for the operation of your account.
Pg888 does not sell or transfer your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share your information with certain parties to enable smooth platform operations and comply with legal requirements.
pg888 never shares your personal data with third-party advertisers, data brokers, or marketing companies without your explicit consent. Any approach claiming to be from pg888 and requesting personal information through unofficial channels should be reported to our security team.
Pg888 continuously invests in security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or misuse. The following are the protection layers we have implemented:
The pg888 security system is audited regularly by independent third parties. Our security certifications are renewed annually to ensure our protection standards always meet or exceed the latest industry requirements.
While we take all reasonable precautions, no system can guarantee 100% security. You also play an important role in protecting your account — use a strong password, enable 2FA, and never share your login credentials with anyone.
Pg888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality. We do not use third-party cookies for advertising purposes on our website.
To manage or delete cookies, go to your browser settings (Settings > Privacy > Cookies). All major browsers including Chrome, Firefox, Safari, and Edge provide detailed controls for cookie management.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by pg888. We are committed to respecting and facilitating the exercise of these rights.
Request a copy of all personal data we hold about you in a readable format.
Update or correct any inaccurate or incomplete personal information in your account.
Request deletion of your personal data, subject to applicable record retention legal requirements.
Object to the processing of your data for direct marketing purposes at any time without providing any reason.
Receive your data in a structured, machine-readable format for transfer to another service.
Request a temporary restriction on the processing of your data while a dispute or investigation is ongoing.
To exercise any of the above rights, contact our data protection team via live chat or support email. We will process your request within 30 calendar days of receipt.
Pg888 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law. Retention periods vary by data type:
Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered. We apply industry-recognised data deletion standards to all data disposal processes.
The pg888 platform may contain links or integrations with third-party services such as game providers, payment providers, and technology partners. This Privacy Policy applies only to the pg888 platform itself.
Pg888 is not responsible for the privacy practices of third-party services you access through our platform. We recommend reading the privacy policy of each third-party service before providing them with any personal information.
All third-party service providers working with pg888 have undergone a security assessment process and are bound by strict data protection agreements. We share only the minimum data necessary with approved third parties.
Pg888 is an adult entertainment platform exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we find that we have inadvertently collected personal data from a minor, we will take immediate action to delete that information and terminate the relevant account. Parents or guardians who become aware that their child is using this platform are urged to contact us immediately.
Pg888 employs a strict age verification system during the registration and KYC process to ensure only eligible adults can use our platform. Child protection is a shared responsibility that we take seriously.
Pg888 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material amendments will be communicated to members via their registered email or in-platform notification at least 14 days before taking effect.
The "Updated" date at the top of this document will always reflect the latest version of the policy. We encourage you to review this page periodically to stay informed about how we protect your data.
Continued use of the pg888 platform after the effective date of any amendment constitutes your acceptance of the latest version of this Privacy Policy. If you do not agree with any changes, please discontinue use and contact us to close your account.
If you have any questions, concerns, or complaints regarding how pg888 handles your personal data, we encourage you to contact us directly. Our Data Protection team is ready to provide clarification and resolve any issues that arise.
We are committed to responding to all privacy-related enquiries within the timeframe stipulated by Malaysia's PDPA. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
Your privacy is not merely a legal obligation to us — it is a core value that shapes every operational decision we make. Thank you for trusting pg888 with your personal information.